Sistem licensi Accurate versi 5 sangatlah berbeda dengan sistem lisensi Accurate versi 4, dimana Accurate versi 5 memiliki konsep atau dirancang hanya berkerja di SATU JARINGAN LOKAL (LAN) dan diatur oleh aplikasi tambahan yang biasa disebut ACCURATE LICENSE MANAGER (ALM) yang berfungsi untuk menyimpan data, informasi perusahaan serta informasi nomor serial license Accurate versi 5 yang dimiliki. Seiring penerapan sistem lisensi yang baru tersebut, beberapa kustomer melaporkan muncul kendala saat pertama kali meng install dan membuka Accurate 5 nya dimana muncul konfirmasi ACCURATE Tidak Terhubung Dengan License Manager.
Beberapa penyebab Accurate tidak terhubung dengan License Manager :
1. PC/Laptop klien tidak terhubung dalam satu jaringan LAN dengan PC/Laptop yang
diinstall ALM,
2. Pengaturan Firewall dan Antivirus yang aktif sehingga otomatis mem-block
koneksi antara ALM di PC/Laptop dan PC/Laptop klien Accurate 5.
3. IP Address PC/Laptop yang terdapat ALM bertipe Dynamic atau berubah-ubah, solusinya merubah IP Address PC/Laptop komputer ALM menjadi statis (tetap).
4. Versi dari ALM dan Accurate klien yang terinstall adalah versi lama, silahkan install
ALM dan klien Accurate 5 terbaru di sini.
5. Terdapat/sudah terinstall ALM di PC/Laptop lain dalam satu jaringan. Direkomendasikan ALM diinstal di satu PC/Laptop server yang dinyalakan paling awal dan dimatikan paling akhir.
1. Pada PC/Laptop yang terdapat ALM buka Control Panel | Administrative Tools | Services | ACCURATE5 License Manager | Restart / Start service.
3. Cek konektivitas antara PC/Laptop dengan PC/Laptop klien. Caranya buka Command Prompt
di Windows lalu ketik ping IP Address PC/Laptop yang terdapat ALM , misal : ping
192.168.1.132 ,Dan pastikan Reply nya tidak Request Timed Out atau
Destination Host Unreachable,
4. Cek via browser internet. Caranya buka Browser (Chrome, Mozilla, Opera) di komputer klien, lalu ketik
IP Address PC/Laptop yang terdapat ALM tadi namun tambahkan :6688, contohnya :
192.168.1.132:6688 , pastikan bisa terbuka ALM seperti contoh di bawah ini.
5. Jika sudah terbuka halaman seperti gambar di atas serta status license nya "terdaftar", namun pada
ACCURATE 5 klien ternyata statusnya ter-Unregister maka lakukan Unregister manual langsung dari halaman ALM. Caranya Klik dua kali pada license (yang ingin di-Unregister) lalu pilih Unregister, Jika sudah, maka silahkan Register (klik Register) kembali di
ACCURATE 5 klien nya.
Silahkan buka kembali ACCURATE 5 klien nya, apakah masih muncul notifikasi "Accurate Tidak Terhubung dengan License Manager"? Jika masih muncul notifikasi tersebut, silahkan e-mail ke tim Support di support@cpssoft.com
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